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BezHugo
Paper Tape
Posts: 1
Registered: ‎02-17-2017
Location: PT
Views: 22,325

V510-15IKB Laptop Freeze

Hey!

 

I just bought a brand new Lenovo V510-15IKB Laptop.

 

The computer freezes without any reason in particular, and doesn't show any errors.

 

I've already installed all the most up to date drivers and all the available updates both on lenovo support site, as the windows 10.

 

The problems persists, happening at least a couple of times everyday, when it freezes nothing works, Ctrl+Alt+Del, nothing, hard reset is the only option.

 

The computer is running windows 10 pro.

 

This issues is really awfull, and happens without any warning, making me loose work, etc.

 

Please help or share experience with similar situations.

 

This is awfull since this is a brand new laptop, new model, new generation intel processor....

 

Thanks

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