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Senior MotoAgent
Senior MotoAgent
Posts: 1,316
Registered: ‎01-16-2017
Location: PH
Views: 6,505

Re: Phone audio connection problem with Bluetooth paired devices


@Aghosh wrote:

Hi

 
Am facing a issue post update of software. The phone audio cannot be enabled to a Bluetooth device like car audio, Bluetooth head set etc... The check box (Tick Mark column) is not getting enabled. I have performed a factory reset, still the problem persists. The screenshots are shown for your reference.  Screenshot_20170302-184459.pngCan you please suggest a solution for this?
 
 
 
 
 
 
Screenshot_20170302-184352.pngScreenshot_20170302-184454.png 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hi Aghosh, 

 

You can go to Settings > Scroll down to Location > Tap 3 dots > Tap Scanning > Turn off Bluetooth Scanning.

 

 

Let me know if it will work.

 

 

Regards,
Anne
Motorola Support

 

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