12-06-2017 06:24 AM
Apparently, Verizon knows of this problem because they are offering a free Moto Z Force Droid (not the Z2) as a replacement to the Turbo 2. You do have to turn in your old phone, but it was all worth it for me because I had to charge it 3 times a day. This is only good if you are in warranty but if you are out of warranty, it is discounted to $150. Depending on your time with the company and who your tech representative is, you may be able to get the cost down. They sent me one for $0 and I have been out of warranty for almost a year. The Moto Z is the replacement phone for the Turbo 2, so it was well worth it to replace it even though it wasn't the newest model. Hope this works for everyone else!