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bjfonseca1971
Paper Tape
Posts: 7
Registered: ‎12-13-2017
Location: US
Views: 1,287

Lenovo Ideapad 500-15ACZ restart issue - Windows 10 Dec. 2017 update

Hello,

 

For more than a year now, I have been using my Lenovo laptop without any problems (Model: 500-15ACZ Laptop (ideapad) Serial Number ####### Machine Type Model 80K4001MUS with Windows 10-64Bits.)

 

About 2 days ago, Windows 10 pushed an update.

 

Since then, I have the following problem: whenever I boot the machine, it works fine for a couple of minutes and then, while working, the screen unexpectedly turns blank and the computer restarts without any warning. After restarting, the machine works fine for the rest of the day.

 

This has already happened 2 times and, needless to say, it is worrysome to have a computer that can crash at any minute unexpectedly.

 

Have any one been experiencing the same problem with this latest Windows 10 update? Would anyone have a solution?

 

Thanks,

BFonseca

 

Mod's Edit: Serial number removed from public view to protect member from its unwanted use.

 

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