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jefferai
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Posts: 88
Registered: ‎02-28-2018
Location: US
Views: 1,306

X1 Yoga 3rd Gen Fingerprint Sensor Forgets Enrolled Fingerprint

Something is weird with the fingerprint sensor.

 

When it works, it works instantly and recognizes my fingerprint right away, no matter which part of the finger I use. The problem is that it's *constantly* forgetting my finger. It'll work fine, then I'll close my laptop and come back in a little bit and it doesn't work at all...fails three times and have to use my PIN. Once that happens it doesn't work again, at all, until I re-enroll my fingerprint at which time it works perfectly again for some time. I end up having to re-enroll once or twice a day.

 

Lenovo Vantage pulled in a new version of the driver package today but it didn't help...the issue just happened again.

 

Anyone know what the cause might be?

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