05-07-2018 04:05 AM
I bought Lenovo Ideapad 320 15-IKB few days ago and I installed new windows 10 and updated it, also installed Lenovo Vantage and made all updates for said laptop, even the BIOS update. Since then, my ideapad freezes randomly, keyboard and trackpad doesnt respond until I shut down by power button or close and open screen. I read on link below that problem was solved by backflashing bios to previous version. Since I can't find live support or how to contact Lenovo by e-mail, can someone confirm me this and tell me where to find and how to do backflashing bios?
My current BIOS version: 4WCN39WW.
Link for topic with said solution but for ideapad 310: https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Lenovo-Ideapad-310-15ikb-80TV-Freezing-...