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Paper Tape
Posts: 4
Registered: ‎08-11-2018
Location: US
Views: 1,041

Mouse stutter when using any USB dock - T480

I'm using a Razer Trinity mouse, and it works fine, as long as I plug it directly into the laptop's USB port. If I try to use any sort of USB hub or switch (I've tried three different hubs -- each with a different set of USB cables) the mouse cursor randomly freezes on screen for about one or two seconds at a time.


I tried installing the Razer Synapse 3 software on the laptop, and turned off the mouse lighting (to reduce power usage and rule that out), but that didn't help. I've also:


-updated all drivers/bios via System Update

-installed all Windows Updates

-tried all three Windows power profiles

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