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DL13
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Posts: 44
Registered: ‎09-14-2018
Location: US
Views: 3,211

Re: Consumer Cellular: MOTO G6 only 3G HSPA+ on ATT

Well, this post can now be closed. Did another support chat and the Motorola agent, after directing me to use a diagnostic tool (useless) and asking me to send in the phone to see if it was defective (worked fine on Verizon for two weeks), she then referred me to the Motorola phone compatibility chart.  Upon close inpsection I saw something I never noticed before...two types of checkmarks.  Solid for tested and compatible and a checkmark outline only, showing compatible "but not all features may work." 

 

You guessed it, Verizon and TMobile dark solid checkmarks, Consumers Cellular and ATT the latter.  I wish I had noticed this a week ago before going through the hassle.

 

Mark this post: MOTO G6 will not be fully compatible with ATT or Consumer Cellular with ATT SIM.  You can classify this as "Solved". 

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