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Adelle5
What's DOS?
Posts: 1
Registered: ‎01-28-2019
Location: US
Views: 327

X1 Yoga 3rd Gen - Fingerprint Reader Disconnection

Hi, I bought the X1 Yoga 3rd Gen three months ago and my fingerprint reader got problems these days. First, it couldn't recognize my fingerprint very well and I need to use the PIN sign-in every time. Then, I tried to reset it but I could not add a new fingerprint after I removed the original fingerprint. At the beginning, it just told me to touch the sensor again and again but nothing happened. I tried several times (even restart, update the drivers and try the drivers in old version) and it told me there was something wrong and I needed to try it later. Finally, it told me that the fingerprint reader is disconnected. 01.28.2019 fingerprint reader disconnect 002.png

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