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x1c6th
Paper Tape
Posts: 2
Registered: ‎03-02-2019
Location: FI
Views: 1,598

X1 Carbon 6th Gen's right USB port not working at all

I bought this X1 Carbon 6th gen a couple weeks ago, I never used the USB ports.

Today I found the USB port on the right side is totally not responding. I have tried USB stick, my phones, none of those gave any feedback when plugged in.

 

The left USB is working perfectly.

 

I suspected it was the driver, but after uninstalled and installed, no luck.

 

I even installed Ubuntu, same results. So it is not the driver.

 

I also tried the emergency reset button.

 

I used Lenovo Vantage to test hardware, no errors found.

 

Any advice/suggestions? What else can I try?

 

Thanks!

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