07-17-2019 01:22 PM
After Pie update I cannot enable Mobile Date and am told I have no network connection. I can enable the Mobile data switch in Settings but it won't stay enabled and checking the Sim card says it is not enabled.
I have booted in both standard and Live modes and no Mobile data in either.
I have removed and replaced the Sim card, rebooted and still no Mobile data.
The phoneis on the Boost Network and worked perfectly for about a year running Android Oreo 8.
After removing, replacing the Sim card and rebooting, I reset the wifi, Bluetooth, network settings and still no Mobile data. What is there left to try?!?!?
The phone is a32gb BY purchased new in 7/2018 and is registered with Moto/Lenovo via this site.
Since the phone worked perfectly before Pie it's not a hardware problem.... I just want a fix not a new phone.
Any Advice from a Moto service specialist would be much appreciated.
Thanks in advance.