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razrrazr (2020) / razr 5G
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19826 Posts

02-03-2016

United States of America

2500 Signins

62923 Page Views

  • Posts: 19826
  • Registered: ‎02-03-2016
  • Location: United States of America
  • Views: 62923
  • Message 11 of 13

Re:Moto Razr 5G - display not turning on when opened

2021-02-24, 15:01 PM

@ MarcoValenzi wrote:

Hello,

 

same problem here too ! But it happen  with a freq. of 5% ( 1 out of 20 ) when  i open the screen .

 

Hi.

 

Interesting and puzzling. 

 

Same request of a bug report if possible (see above).

 

For anyone with this issue:

  • Read the Bug Report instructions now and take the first steps to enable the reporting, so when it happens you're ready.
  • Please update your profile with current phone, carrier and serial number -- this will help me investigate.

Thanks!

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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3 Posts

02-03-2021

United Kingdom of Great Britain and Northern Ireland

13 Signins

100 Page Views

  • Posts: 3
  • Registered: ‎02-03-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 100
  • Message 12 of 13

Re:Moto Razr 5G - display not turning on when opened

2021-02-26, 23:17 PM

Just an update on the screen sometimes not coming on when opening the phone, I have had a recent December security patch update that also included bug fixes and my screen has been fine while opening the phone, 3 days with no issues so it looks like it was a software issue and it has now been fixed with the new patch :)

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7 Posts

01-30-2021

Italy

10 Signins

60 Page Views

  • Posts: 7
  • Registered: ‎01-30-2021
  • Location: Italy
  • Views: 60
  • Message 13 of 13

Re:Moto Razr 5G - display not turning on when opened

2021-03-03, 9:38 AM

Just an update :

 

in my case was just a " delay " of just 2 or 3 seconds !!

And after the last "security update " i haven't experienced this problem again.

 

Problem solved for me.

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