Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

554 Posts

06-30-2011

Gibraltar

1350 Signins

3952 Page Views

  • Posts: 554
  • Registered: ‎06-30-2011
  • Location: Gibraltar
  • Views: 3952
  • Message 1 of 3

W520 BSOD 5u877.sys

2014-01-01, 17:00 PM

Hi, I just got my second BSOD in a week from "5u877.sys".  i found a couple of non-thinkpad mentions of this file as a richo camera driver.  As both times I got this BSOD was using skype, I am guessing that either the Thinkpad has this camera, or windows thinkis it does.

 

Anyone else seen this issue?

 

I cant afford to have any more BSODs, losing work and potentially corrupting windows.  Any ideas how I might permanently disable the internal camera, so I can for the system to only ever use no camera or an external one?

 

I have the Lenovo 3year NBD world wide support contract, but its useless I spain where I currently am as Spain does not honor this contract, and UK wont help me as Im not in UK.

 

I have not updated any drivers that I know of since it working  and it not working.  i have no idea how to find or check drivers for the device.

Reply
Options

2369 Posts

04-20-2008

United States of America

19465 Signins

110676 Page Views

  • Posts: 2369
  • Registered: ‎04-20-2008
  • Location: United States of America
  • Views: 110676
  • Message 2 of 3

Re: W520 BSOD 5u877.sys

2014-01-01, 23:47 PM

Go into the Device Manager, select Imaging Devices, right click on entry and select disable. My guess is that you may have an issue with the program that is using the camera for video conferencing (Skype?) Hope this helps.


P53 XEON 2276 BIOS 1.25 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.35, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Reply
Options

9644 Posts

12-27-2009

Canada

3313 Signins

95283 Page Views

  • Posts: 9644
  • Registered: ‎12-27-2009
  • Location: Canada
  • Views: 95283
  • Message 3 of 3

Re: W520 BSOD 5u877.sys

2014-01-03, 7:30 AM
You can also disable it in BIOS under Security > I/O > Integrated Camera.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms