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07-26-2014

Eau Claire

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Ideapad Z710 turns off if screen is tilted back

2014-07-26, 1:04 AM

I just got my new Z710 today, and if the screen tilts too far back (not excessively far, maybe a few degrees past 90), the screen will turn black. If I leave the screen in this position, the keyboard lights will turn off too. Once I tilt the screen forward and click or hit a key, I'm greeted by the lock screen, and have to enter my password again.

 

Do I need to return this, or is this a problem I can fix?

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2 Posts

07-26-2014

Eau Claire

16 Signins

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  • Posts: 2
  • Registered: ‎07-26-2014
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  • Message 2 of 3

Re: Ideapad Z710 turns off if screen is tilted back

2014-07-27, 20:23 PM

Yeah, brand new laptop's still broken. I understand that your time is probably spread pretty thin with all the posts on here, but after spending $900, I think I'm entitled to a "it's broken, send it back" or a "it's fixable, take it to XXXXX".

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4013 Posts

01-22-2010

US

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Re: Ideapad Z710 turns off if screen is tilted back

2014-07-28, 2:01 AM

Hi Indorfin and welcome to the community,

 

It sounds like it's a short in the cable or a connection is coming loose.  It's not something you can fix yourself without voiding warranty.

 

Regards,

Dave


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