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1 Posts

02-25-2015

philippines

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Lenovo a269i randomly opens apps/ non functional soft keys

2015-02-25, 12:43 PM

Hi there. I bought a lenovo a269i phone last year and it was working fine until i made a call recently and these things started to happen:

 

1. left and the center soft keys are not functioning

2. the screen randomly opens apps, particularly, the "google search" even if i did not press anything

3. some apps for instance, google music automatically closes. Then here comes the problem of non functional soft keys

 

Do you know anything about this peculiar happening? I read recently about this "ghost screen" phenomenon and i thought that was my phone's problem. I even came up to the point of factory reset, thinking it might solve the problem but it didn't. As of now, i cannot use my phone and it sucks big time.

Could you shed some light on this? is it a software or a hardware problem? And most importantly, what can i do? The phone hasn't even reached a year in my possession yet. Thank you for your help!

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1 Posts

08-17-2015

Europe

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Re: Lenovo a269i randomly opens apps/ non functional soft keys

2015-08-17, 9:00 AM

I have Lenovo A850, Android 4.2.2 - I have exactly the same problem. It happened twice now. The fist time about 5 months ago, and I though I had a virus. I run system check, antivirus etc and the problem seemed to have gone away. However I now started having the same problem.  I tried factory reset, antivirus check, system clean etc etc - nothing helped. I bough this phone less than a year ago.

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