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5 Posts

03-05-2015

Singapore

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Reboot stuck at 75 Percent After firmware upgrade!!! ( from Version 4.0.8.23976 to 4.1.108.32627)

2015-03-07, 9:29 AM

Hi Gurus , 

After upgrading my firmware from Version 4.0.8.23976 to 4.1.108.32627.  My cloud and remote access was not working , so i restart my  Nas ... now My PX6-400D stuck at reboot at 75 Percent ! . I waited for 5-8 hours its still reboooting. Any kindsouls can tell me what is  going on ?  Is there a way to log in remotely  to see what is going on ?  i need my work files soon :( 

 

Thank you in advance for your advise!  Thank you 

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900 Posts

11-25-2014

USA

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  • Location: USA
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Re: Reboot stuck at 75 Percent After firmware upgrade!!! ( from Version 4.0.8.23976 to 4.1.108.326

2015-03-09, 18:50 PM

Hello Stonedturtle  

 

If the unit's LCD is showing that it is still @75% boot progress,  then the unit is most likely hanging due a issue with a disk or disks. 

 

I recommend powering down the unit via the power button, re-seating all disks then try booting again.  

 

If it seems to hang @75% for more than 5-10 minutes, an alternate option to try is booting the unit without disks then hot insert the disks if the unit completes the boot process.  ( if you are able to get into the gui stating "device not ready..." )

 

***Hot inserting disks on a PX device is fine, but you will want to insert only one disk at a time and allow it to start then move on to the next disk.***

 

If the unit does not complete the boot process on it's own without disks, then you would need to contact your region's support about reimaging the unit.  This will lay down new firmware on the unit and then you should be able to insert your disks to access the data again.

 

 



LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:

US and Canada: https://lenovo-na-en.custhelp.com/

Latin America and Mexico: https://lenovo-la-es.custhelp.com/

EU: https://lenovo-eu-en.custhelp.com/

India/Asia Pacific: https://lenovo-ap-en.custhelp.com/

http://support.lenovoemc.com/
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5 Posts

03-05-2015

Singapore

30 Signins

217 Page Views

  • Posts: 5
  • Registered: ‎03-05-2015
  • Location: Singapore
  • Views: 217
  • Message 3 of 3

Re: Reboot stuck at 75 Percent After firmware upgrade!!! ( from Version 4.0.8.23976 to 4.1.108.326

2015-03-20, 17:17 PM

Hi All, 

 

I have tried all solutions suggested , but all does not work.

 

In the end i got the flash Imager from support to reboot and reinstall the System  without the HD first , then upon successful boot up  i  place back the Hd in order. It was a success, i will be using this on my second  PX6-300D which is having the same problem now. 

 

 

 

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