English Community

ThinkPad NotebooksThinkPad: 11e (Windows), 13, E and Edge series Laptops
All Forum Topics
Options

5 Posts

03-11-2015

czech republic

15 Signins

64 Page Views

  • Posts: 5
  • Registered: ‎03-11-2015
  • Location: czech republic
  • Views: 64
  • Message 1 of 9

RAM 4GB usable 3.15GB - E - 545

2015-03-11, 11:49 AM

Hello

I have bought E - 545 ThinkPad, and on the system information page it is written that only 3.15GB of 4.0GB is usable.

What should i do? (Note that i am not skilled at all with computers, so please, make an answer for a newbie)

 

link for screenshot:

http://imgbank.cz/images/2015/03/11/SCREEN.jpg

thanks

Reply
Options

1242 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1242
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 2 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-03-13, 12:16 PM

Dear Martijohn

 

Welcome in lenovo community

 

Please follow the below steps :-

 

- Click "Start", type "MSConfig", press <ENTER>
- Click the "Boot" tab
- Click the "Advanced Options..." button
- Make sure the "Maximum Memory" checkbox is UNchecked.
- Reboot

 

Thanks 

Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

5 Posts

03-11-2015

czech republic

15 Signins

64 Page Views

  • Posts: 5
  • Registered: ‎03-11-2015
  • Location: czech republic
  • Views: 64
  • Message 3 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-03-15, 14:28 PM

Hello,

the problem was probably not there, bacause the  "Maximum Memory" checkbox was unchecked when i got there. Any other idea?

 

 

screenshot 

 

http://imgbank.cz/images/2015/03/15/lll.jpg

Reply
Options

1242 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1242
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 4 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-03-18, 13:29 PM

So can you let me know . when you mark it, what is the capacity will be displayed .?

 

Thanks

Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

5 Posts

03-11-2015

czech republic

15 Signins

64 Page Views

  • Posts: 5
  • Registered: ‎03-11-2015
  • Location: czech republic
  • Views: 64
  • Message 5 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-03-21, 20:07 PM

4096 (I do hope that this was what you meant)

 

screenshot:

 

http://imgbank.cz/images/2015/03/21/jjj.jpg

Reply
Options

1242 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1242
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 6 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-03-22, 8:43 AM

Dear Martijohn

 

Can you please save this setting and restart your machine, also please let me know what is the windows installed and if it's 64bit or 32bit .

 

Thanks

Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Options

5 Posts

03-11-2015

czech republic

15 Signins

64 Page Views

  • Posts: 5
  • Registered: ‎03-11-2015
  • Location: czech republic
  • Views: 64
  • Message 7 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-04-02, 2:24 AM

Hello,

 

I did as you told me - nothing has changed. It is Windows 8.0 (I had 8.1 before but i reinstalled the computer to default - still, the same problem was also there - 3.15 usable), it is X64.

Reply
Options

9605 Posts

12-27-2009

CA

3311 Signins

95268 Page Views

  • Posts: 9605
  • Registered: ‎12-27-2009
  • Location: CA
  • Views: 95268
  • Message 8 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-04-04, 23:19 PM
Might be the GPU consuming shared memory. Have you tried updating the graphics and chipset drivers?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Reply
Options

5 Posts

03-11-2015

czech republic

15 Signins

64 Page Views

  • Posts: 5
  • Registered: ‎03-11-2015
  • Location: czech republic
  • Views: 64
  • Message 9 of 9

Re: RAM 4GB usable 3.15GB - E - 545

2015-04-12, 11:35 AM

Hello,

I just updated them:

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e545/downloads/DS035451

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e545/downloads/DS035456

 

(I do hope these were the correct ones)

, then I restarted my PC, it still shows the same value.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete