English Community

Datacenter StorageLenovo Iomega Networking Storage
All Forum Topics
Options

2 Posts

03-20-2015

Canada

3 Signins

9 Page Views

  • Posts: 2
  • Registered: ‎03-20-2015
  • Location: Canada
  • Views: 9
  • Message 1 of 3

UPS not recognized by Lenovo IX4-300D

2015-03-20, 23:09 PM

Hi there,

 

My new IX4-300D is not seening Xfinity Pro Series 2000VA 1200W Uninterruptible Power Supply connected by USB.
QNAP TS-269L on the same subnet has no problem seeing the same Xfinity UPS.
QNAP TS-269L is presently setup as a master. In GUI added IP addresses for QNAP TS-459 Pro II and Lenovo IX4-300D as slaves.
QNAP TS-459 Pro II sees the UPS on QNAP TS-269L, but Lenovo IX4-300D is still unaware of the UPS.
I am using GUI on QNAP and IX4-300D because I am not familiar with Linux and command line.

I can connect to QNAPs using WinSCP.
I have two exactly the same UPSs and would prefer to connect IX4-300D to UPS via USB directly.
If direct connectivity is not possible, I would like IX4-300D to at least recognize that it is a slave.
What can be done about it? Please provide instructions. Your assistance will be greatly appreciated!
Thank you!

 

Tom

 

Reply
Options

900 Posts

11-25-2014

USA

592 Signins

12347 Page Views

  • Posts: 900
  • Registered: ‎11-25-2014
  • Location: USA
  • Views: 12347
  • Message 2 of 3

Re: UPS not recognized by Lenovo IX4-300D

2015-03-20, 23:48 PM

Hello TuToTom

 

I have been unable to find a specific listing of what USB driver the unit uses, however the user manual lists the usb port as the serial connection.  With most UPS devices that list the usb port as a serial power it usually means that the unit uses a usb to serial (rs232) adapter internally.  

 

The Lifeline NAS devices support USBHID-UPS enabled UPS devices.  Most APC models, dell, and eaton units can or do use this driver.  This would be different than the usb connected serial link method. 

 

I recommend contacting the ups manufacturer to confirm how the usb port on your ups unit functions and proceed from there. 

 

 



LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:

US and Canada: https://lenovo-na-en.custhelp.com/

Latin America and Mexico: https://lenovo-la-es.custhelp.com/

EU: https://lenovo-eu-en.custhelp.com/

India/Asia Pacific: https://lenovo-ap-en.custhelp.com/

http://support.lenovoemc.com/
Reply
Options

2 Posts

03-20-2015

Canada

3 Signins

9 Page Views

  • Posts: 2
  • Registered: ‎03-20-2015
  • Location: Canada
  • Views: 9
  • Message 3 of 3

Re: UPS not recognized by Lenovo IX4-300D

2015-03-21, 0:41 AM

Sorry, I can't agree with you Steven.


Please go to http://download.lenovo.com/nasupdate/manuals/ix4-300d/ix4-300d-4.1-en.pdf and see the following on page 132 under UPS Management:

To monitor the battery status of your UPS unit, connect your ix4-300d to it with a USB cable.

Do you have any better ideas? Maybe you can guide me how to make it slave of master QNAP?
Thanks,

 

Tom

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save