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37 Posts

08-06-2014

India

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Lenovo Vibe X2 AP Battery Extension not working

2015-04-02, 12:18 PM

Hello Lenovo,

 

I ought Lenovo Vibe X2 AP from Flipkart on launch day offer with battery extension for Vibe X2, it was good deal swithcing from P780.

 

It is working fine, but since last 15 days Vibe X2 Battery extension is not working, it gets charged, blue led lights appear but does not charge the phone, I believe it is not getting connected to phone.

 

I went to service center, but they are totally unaware of such accessories and its warranty.

 

Since then I am trying to contact Lenovo Customer Care, but no success.

 

Please help

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1569 Posts

01-24-2014

Bucharest Romania

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Re: Lenovo Vibe X2 AP Battery Extension not working

2015-04-02, 16:49 PM

Hi meteshdave

 

Support Phone List

Product: Lenovo Smartphone products

Phone Number: 1800-3000-7678 (English and Hindi)

Hours of operation: 10:00 - 19:00 Monday - Saturday

Email: asmartphonets@lenovo.com

 

I went to service center, but they are totally unaware of such accessories and its warranty.

Have you tried to contact the seller regarding this?

 

Regards.

 


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37 Posts

08-06-2014

India

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Re: Lenovo Vibe X2 AP Battery Extension not working

2015-04-04, 13:02 PM

Yes I tried contacting the seller (bought from flipkart) they said I have to contact Lenovo.

 

 

In mean time I shall contact customer care one more time,

 

but let me add something, without charging case Lenovo Vibe X2 does not work even one day, and it is very hard to mantle/dismantle charging case from Lenovo Vibe X2

 

Please provide a solution ASAP

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37 Posts

08-06-2014

India

39 Signins

629 Page Views

  • Posts: 37
  • Registered: ‎08-06-2014
  • Location: India
  • Views: 629
  • Message 4 of 7

Re: Lenovo Vibe X2 AP Battery Extension not working

2015-04-13, 12:22 PM
I again called lenovo Service Center number provided by you, but it was
the worst experience, I was on call for 20 minutes but the executive did
not understand, and disconnected the phone.

I tried explaining him about Lenovo Vibe X2, charging case not working,

Here's another number

Complain No.

214595396

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22 Posts

02-09-2015

INDIA

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Re: Lenovo Vibe X2 AP Battery Extension not working

2015-07-20, 4:58 AM

i have the same issue. The extension is getting charged the blue led lights is blinking while charging the extension, but when connect extension to phone to charge the phone from extension its not charging. It will charge for just 2 seconds and will turn off automatically. 

Dont know what is the problem. Please pls  help.

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1 Posts

07-29-2015

Россия

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Re: Lenovo Vibe X2 AP Battery Extension not working

2015-07-29, 17:21 PM
The same (

0 person found this solution to be helpful.

This helped me too

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37 Posts

08-06-2014

India

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  • Posts: 37
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Re: Lenovo Vibe X2 AP Battery Extension not working

2015-08-20, 18:41 PM

Friends who are facing problems with charging extension just clean the points of charge with computer cleaning liquid with clean and soft cloth. 

 

It worked for me. And always keep charging case and lenovo mobile out of dust. Thats the main problem for not charging.

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