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3 Posts

04-25-2015

Philippines

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I can't accessed system recovery options after the repairing process was interrupted.

2015-04-25, 2:16 AM

although it's not my PC, i'm still concern about it (it's actually a public computer in our library). I actually tried to repair it using the system recovery options of windows 7 with thinkvantage technoliogies  but i interrupt it because maybe someone will caught me and i will be mistakenly be liable. and the result is after i restared it, it restarts over and over again, with BSOD appearing for a split second. i tried to use disable autorestart on system failure feature, and i saw the BSOD. but the real issue is i can't go through the recovery options, only until the part when i'm asked to select a keyboard input method, then the next part is this message: "You must log in to access System Recovery Options. If you are having trouble logging in, please contact your computer administrator for assistance. Click OK to restart the computer." anyway, this is the BSOD says: 

A problem has been detected and windows has been shut down to prevent damage to your computer.

 

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

 

Disable or uninstall any anti-virus disk defragmentation  or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

 

Technical in formation:

 

*** STOP: 0x00000024 (0x00000000001904, 0xFFFFFA800690D840, 0XFFFFFFFFC0000102, 0x0000000000000000)

 

I hope this problem will be solved as much as possible.  thank you in advance. and i also don't know what model of this Lenovo all-in-one PC is. but i think this is 3318F9U, and its i forgot its BIOS version, and i don't know how to access it. and also, i'm not sure if there's a preloaded Superfish in this all-in-one PC, maybe the vulnerability started it. because i recently read an article regarding the Superfish's vulnerability.

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3 Posts

04-25-2015

Philippines

7 Signins

86 Page Views

  • Posts: 3
  • Registered: ‎04-25-2015
  • Location: Philippines
  • Views: 86
  • Message 2 of 4

Re: I can't accessed system recovery options after the repairing process was interrupted.

2015-04-30, 5:00 AM

DO I HAVE TO WAIT FOR 99999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999999 CENTURIES JUST TO GET A REPLY FOR THIS PROBLEM, THIS IS REALLY URGENT. DO YOU HAVE AN INTELLIGENT TECHNICIANS IN YOU RCOMPANY? IF NOT, THEN, I'M JUST WASTING MY TIME ASKING FOR HELP ON YOU! THIS IS REALLY SERIOUS. I HOPE YOU WILL FORGIVE ME FOR POSTING LIKE THIS, BUT THIS IS TOTALLY INSULTING, ESPECIALLY WHEN I' ASKING FOR A RELIABLE HELP BUT NOBODY ANSWERS. I KNOW YOU'RE ALL BUSY DOING OTHER STUFFS AND PRIORITIZING OTHERS, BUT I'M WILLING AGAIN TO WAIT FOR ANOTHER MYRIADS OF TIME. I THINK MY PROBLEM IS JUST EASY FOR YOU, LENOVO STAFF.

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7562 Posts

01-13-2008

US

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  • Message 3 of 4

Re: I can't accessed system recovery options after the repairing process was interrupted.

2015-04-30, 14:51 PM

Hello and welcome,

 

Please remeber that this is a peer-to-peer forum (users helping each other) not the Lenovo support site.  There is some Lenovo presence, but  if you need urgent support, please try your local support office:

 

Philippines
THINK-branded products
Tagalog, English
1-800-8908-6454 (GLOBE subscribers), 1-800-1441-0719 (PLDT subscribers)

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

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3 Posts

04-25-2015

Philippines

7 Signins

86 Page Views

  • Posts: 3
  • Registered: ‎04-25-2015
  • Location: Philippines
  • Views: 86
  • Message 4 of 4

Re: I can't accessed system recovery options after the repairing process was interrupted.

2015-05-02, 7:40 AM

anyway, thank you so much for that big help of yours. i'm sorry for ignoring that rules here, i've actually read the rules, it\'s just that being polite seems not enough to convince people, but i'm not coercing them actually. maybe i could be more polite next time...

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