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2 Posts

11-21-2019

Brazil

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IdeaPad 330s 15arr audio drivers problem

2019-11-21, 8:47 AM

Just recent got a new IdeaPad 330s 15arr and right after installing all updates available, noticed the audio looked like clipped. Thought it was the speakers but it also happen when using headphones via p2. 

 

Tried the following:

. Updating driver's via lenovo's vantage. Nothing.

. Updating manually, downloading driver's via lenovo's website. Nope.

. Calling Lenovo assistance with remote support. Nope.

 

Then I restored my notebook, full recovery, and noticed windows voice assistance during initial installing was perfect but right after finishing installation, audio was back to clipped.

 

. Last effort tried to roll back drivers to the previous version, tada! Working. 

 

So, the updated drivers offered by Lenovo are not working properly. At least for me. 

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415 Posts

11-04-2019

Philippines

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Re: IdeaPad 330s 15arr audio drivers problem

2019-11-21, 12:45 PM

Hi 

 

Welcome to Community Forums!

 

We appreciate you sharing us the issue that you had with the audio on your computer and how it was resolved.

These will be very helpfull for anyone who encounters thesame problem.

 

 

Regards​

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1 Posts

11-08-2020

Mexico

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IdeaPad 330s 15arr audio drivers problem

2020-11-08, 20:22 PM
Helloo, I had the same problem and found this driver: https://support.lenovo.com/us/en/downloads/ds500667 Sorry if it's too late to answer, but I hope it helps someone.
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