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1 Posts

03-27-2021

Turkey

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  • Registered: ‎03-27-2021
  • Location: Turkey
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  • Message 1 of 2

Lenovo IdeaPad 530S 14IKB Screen Hinge Broken!

2021-03-27, 22:45 PM

Hi,

I have a Lenovo IdeaPad 530S 14IKB which I bought 25 months ago and it is just out of guarantee. My problem is the screen hinge which was broken just after the guarantee period. I got in touch with Lenovo Turkey to say this is not my failure since it seems common when searching it!  They are asking me to pay for it and I should cargo my notebook to them for repair that will harm more for sure. If you can just search for this problem, you would see that is a common complaint about IdeaPads. So, why Lenovo is not accepting that failure. I wouldn't really buy or recommend Lenovo under such treatment. So I was not able to sort it out here in my country and that leads me here with some naive thought of finding a solution for it. I hope it works.

Best,

 

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1748 Posts

01-08-2021

Philippines

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  • Posts: 1748
  • Registered: ‎01-08-2021
  • Location: Philippines
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Re:Lenovo IdeaPad 530S 14IKB Screen Hinge Broken!

2021-03-29, 15:07 PM

Hello beyfromtr,

 

Welcome to the Community Forums.

 

Usually, in-warranty coverage for broken hinge are evaluated by the warranty support team. I would suggest that you may give them a call for re-assessment and for further option and likewise check out with local service center in your region other recommendations too for possible repair.

 

Regards.
Dex_Lenovo



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