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3 Posts

01-11-2008

usa

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Notebook battery is not getting re-charged.

2008-01-11, 2:24 AM
I'm using a Lenovo 3000N100 and its battery is suddenly went down. Now if I want to use I need to plug the  laptop then only I can use it. This is just one year old laptop and not sure whats wrong with this battery?
 
Any one faced same kind of problem?
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8095 Posts

11-19-2007

United States of America

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Re: Notebook battery is not getting re-charged.

2008-04-10, 12:59 PM
All,
 
I appreciate the patience and support of all our customers here.    Lenovo has published an official tip on this matter today and this information will be made available worldwide to all authorized service channels.  Please reference e-support document MIGR-69671 if your servicer is not aware of this update.
 
Batteries are a consumable component - they do wear out over time, and the industry standard warranty is one year.  To aid customers experiencing these particular symptoms, Lenovo has extended the warranty on these batteries by six months.  Qualifying customers can now seek replacement through the normal service and support processes.
 
I will follow up with those customers who have already provided their information to me via private messages in the forum, but ask that requests now be directed through the normal support channels as they will be able to provide a faster response and delivery time.
 
 
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4 Posts

12-25-2007

USA

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Lenovo 3000 N100 battery won't charge - SOLVED

2007-12-25, 23:16 PM
I have a 3000 N100 (type 0768-01U) that is 1 yr and 1 month old. This morning I noticed that the battery is no longer charging. When I plug the AC adapter in, the battery icon lights up for about 5 seconds and then goes dark. It operates just fine with the AC adapter plugged in, but if I unplug the adapter the laptop goes dead. I have seen postings on the Tech republic from users that have experienced the same thing, but no conclusive answers. Any suggestions on what to do? Did the motherboard get fried? Is this a software problem? Is this a scheduled event 1 month after warranty expires :smileymad:

thanks,

wb


MOD EDIT:  Posting LINK TO OFFICIAL TIP here for convenience of those scanning threads.

Message Edited by Mark_Lenovo on 04-10-2008 06:09 AM


Message Edited by nonny on 04-10-2008 02:05 PM
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4 Posts

01-05-2008

Los Angeles CA

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Re: N100 battery won't charge

2008-01-05, 1:29 AM
I have 2 of the same 3000 N100 they both are doing the same thing. I have not been able to find anything else except this post.
I ordered a couple of batteries they will be in in a couple of days. I hope it is not more than that.
 
Doug
Doug
3000 N100 0768-DLU

T5500(1.66GHz), 1GB RAM, 120GB 5400rpm HD, 15.4in 1280x800 LCD, Intel 950, CDRW/DVDRW, Intel 802.11abg wireless, Bluetooth/Modem, 10/100 Ethernet, IEEE 1394, Fingerprint reader, 6c Li-Ion batt, WinXP Home
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4 Posts

01-06-2008

United States

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Re: N100 battery won't charge

2008-01-07, 1:57 AM
I have a Lenovo with the same battery problem.  Doesn't work at all.  I don't want to spend the big bucks for a new battery with no idea if it will fail also.  So, please let us know if your new batteries work.  I emailed support a couple of weeks ago but haven't received a response.

Thanks,
Ron
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572 Posts

11-24-2007

Mt. Cobb, PA USA

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Re: N100 battery won't charge

2008-01-07, 14:21 PM
Check the FAQ where there is an item about batteries.
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4 Posts

12-25-2007

USA

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Re: N100 battery won't charge

2008-01-07, 16:43 PM
The only battery info I see there is in reference to the recall. I checked previously and this model was not included in the recall.
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9380 Posts

11-27-2007

Slovakia

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Re: N100 battery won't charge

2008-01-07, 18:53 PM
Have a look at this thread, especially the post from Mark_Lenovo. It maybe that you still have a hope.

Andy  

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8095 Posts

11-19-2007

United States of America

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  • Message 8 of 261

Re: N100 battery won't charge

2008-01-08, 0:38 AM
Wombat,
 
Please check your private messages.
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4 Posts

01-06-2008

United States

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Re: N100 battery won't charge

2008-01-08, 1:56 AM


wrote:
The only battery info I see there is in reference to the recall. I checked previously and this model was not included in the recall.


Ditto.  All of the help I saw was for a thinkpad.  I have an N100 and get no error messages.  The battery is recognized as present, but has an X on it and never charges.
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4 Posts

01-05-2008

Los Angeles CA

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Re: N100 battery won't charge

2008-01-09, 16:27 PM
I got the new Batteries and they charged right up..
My original battery only lasted less than a year and my wife's was even less. So much for Li-ion technology.
I have heard of battery test software i wonder if this would make a difference for the future.
Doug
3000 N100 0768-DLU

T5500(1.66GHz), 1GB RAM, 120GB 5400rpm HD, 15.4in 1280x800 LCD, Intel 950, CDRW/DVDRW, Intel 802.11abg wireless, Bluetooth/Modem, 10/100 Ethernet, IEEE 1394, Fingerprint reader, 6c Li-Ion batt, WinXP Home
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4 Posts

01-06-2008

United States

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Re: N100 battery won't charge

2008-01-10, 4:12 AM
Thanks.   It is not worth paying over $100 a year for a battery, especially if it only lasts about an hour between charging like mine did.
I will just have to stick close to an outlet and do without the batery unless I hear something that gives me more confidence.

Ron
3000 N100
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