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06-04-2021

United States of America

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X1 Carbon 6th Gen "Tap to click" Touchpad Issue on Windows 10

2021-06-04, 20:56 PM

Having an issue where the touchpad works fine and I can move the mouse pointer but tapping to left click does not respond properly.It takes a couple of clicks and or hard clicking it to work.Verified "Tap to click" is checked off.

So far also tried  below without success;

1.Adjusting touch sensitivity.

2.Rolling back the synaptics touchpad driver.

3.Uninstalling,Downloading and installing the latest driver.

4.Updated BIOS 

 

Please help!

 

 

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3289 Posts

01-08-2021

Philippines

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Re:X1 Carbon 6th Gen "Tap to click" Touchpad Issue on Windows 10

2021-06-05, 7:24 AM

Hello onned,

 


Welcome to Lenovo Community

 

 

Try fully uninstalling the synaptics touchpad driver, completely remove it from the then download and install a fresh copy of the driver from the support website.

Update us how it goes.

 

 

Regards, 
Lorenzo_Lenovo



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2 Posts

06-04-2021

United States of America

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25 Page Views

  • Posts: 2
  • Registered: ‎06-04-2021
  • Location: United States of America
  • Views: 25
  • Message 3 of 4

Re:X1 Carbon 6th Gen "Tap to click" Touchpad Issue on Windows 10

2021-06-05, 21:54 PM

Thanks @Lorenzo_Lenovo  Had already tried that without success.

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3289 Posts

01-08-2021

Philippines

260 Signins

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  • Posts: 3289
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Re:X1 Carbon 6th Gen "Tap to click" Touchpad Issue on Windows 10

2021-06-14, 18:04 PM

Hi onned, 

 


Sorry for the late reply.


Is there a mushy feeling on the left clicker different from the other side?
How was it with right click over the an external mouse?
At this we get the suspicion of hardware issue that you may need to report with technical support for possible service.

 


Regards, 
Lorenzo_Lenovo



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