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2 Posts

05-05-2019

Colombia

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  • Message 1 of 3

Screen problems and dead pixels

2021-05-07, 3:26 AM

I have bought the lenovo legion 5 for two months, all without problem until a few days ago I noticed that the screen was pixelated, I found out and when putting a dead pixel test it was evident that with rgb solid colors it was much more noticeable (attached photos ), Does anyone know what to do? I contacted lenovo, however there is no solution, I have tried JscreenFix but it does not solve the problem.

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4554 Posts

04-23-2019

United States of America

678 Signins

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  • Location: United States of America
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  • Message 2 of 3

Re:Screen problems and dead pixels

2021-05-07, 9:31 AM

Hello @DimasVergara06,

 

Welcome to the Community Forums.

 

Kindly try installing the display drivers for the machine which you can download using the link below.

You can download it using this link (please note that you may have to enter your serial number in order to get the right file): https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/legion-series/legion-5-15imh05/downloads/driver-list/component?name=Graphics%20Processing%20Units%20%28GPU%29

 

If this does not work it may be best to reach out to service for assistance.

You can contact them at 0-1800 917 0541.

Hope this helps.
Regards,
Jack_Lenovo1



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7 Posts

07-19-2021

Argentina

4 Signins

85 Page Views

  • Posts: 7
  • Registered: ‎07-19-2021
  • Location: Argentina
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  • Message 3 of 3

Re:Screen problems and dead pixels

2021-07-19, 19:25 PM

Could you solve it?

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