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1 Posts

10-30-2020

United States of America

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Lenovo Tab keep getting sent back when sent it for warranty repair

2020-10-30, 19:20 PM

I have a warranty claim case for my Lenovo Smart Tab M10. I have spent $20 to ship it to the repair center TWO separate times. I have sent it to the address on the claim paperwork to send in with the device. The address is on Hwy 120 in Grapevine, TX.

and TWO times now it has been returned to sender, unable to forward. These two issues have used up a lot of my warranty time just for my tablet to take a trip around the US. 

 

Customer Support on the phone is absolutely no help and I'm getting frustrated. 

 

What is the address to send these warranty claims to to get my device fixed?

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10448 Posts

09-04-2014

Slovakia

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Re:Lenovo Tab keep getting sent back when sent it for warranty repair

2020-11-02, 15:35 PM

Hello @Ninjikki  welcome to Community,

 

Might I ask where you obtained that address from please, it doesn't look correct to me? My suggestion would be to call support and open a new service case and ensure you are provided with the correct address, maybe even ask them to send you labels if they are able to.

 

Andy

 

English Community Administrator
Lenovo eServices

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1 Posts

11-13-2020

Saudi Arabia

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Re:Lenovo Tab keep getting sent back when sent it for warranty repair

2020-11-13, 15:06 PM

السلام عليكم ورحمه الله وبركاته شليت جوال عليه ضمان سنتين والحين الجوال الكاميرا الاماميه لا تشتغل يطلع فاشل

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