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06-11-2020

United States of America

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touchpad on Legion R7000 not working for Ubuntu

2020-06-11, 9:27 AM

touchpad works fine in windows, but dead in ubuntu

 

product : lenovo legion R7000 4800H

OS: ubuntu16.04/18.04/19.04/20.04

kernel: 5.4.0-34-generic

 

xinput:

⎡ Virtual core pointer                     id=2 [master pointer  (3)]

⎜   ↳ Virtual core XTEST pointer               id=4 [slave  pointer  (2)]

⎜   ↳ Logitech Wireless Mouse                  id=11 [slave  pointer  (2)]

⎜   ↳ MSFT0001:00 04F3:3140 Mouse              id=12 [slave  pointer  (2)]

⎜   ↳ ITE Tech. Inc. ITE Device(8910) Consumer Control id=14 [slave  pointer  (2)]

⎜   ↳ MSFT0001:00 04F3:3140 Touchpad           id=18 [slave  pointer  (2)]

⎣ Virtual core keyboard                    id=3 [master keyboard (2)]

   ↳ Virtual core XTEST keyboard              id=5 [slave  keyboard (3)]

   ↳ Power Button                             id=6 [slave  keyboard (3)]

   ↳ Video Bus                                id=7 [slave  keyboard (3)]

   ↳ Video Bus                                id=8 [slave  keyboard (3)]

   ↳ Power Button                             id=9 [slave  keyboard (3)]

   ↳ Integrated Camera: Integrated C          id=10 [slave  keyboard (3)]

   ↳ AT Translated Set 2 keyboard             id=17 [slave  keyboard (3)]

   ↳ ITE Tech. Inc. ITE Device(8910) Keyboard id=13 [slave  keyboard (3)]

   ↳ ITE Tech. Inc. ITE Device(8910) Consumer Control id=15 [slave  keyboard (3)]

   ↳ ITE Tech. Inc. ITE Device(8910) Wireless Radio Control id=16 [slave  keyboard (3)]

   ↳ Ideapad extra buttons                    id=19 [slave  keyboard (3)]

 

dmesg:

[89517.276024] input: MSFT0001:00 04F3:3140 Mouse as /devices/platform/AMDI0010:03/i2c-0/i2c-MSFT0001:00/0018:04F3:3140.0001/input/input29

[89517.276323] input: MSFT0001:00 04F3:3140 Touchpad as /devices/platform/AMDI0010:03/i2c-0/i2c-MSFT0001:00/0018:04F3:3140.0001/input/input30

[89517.276656] hid-generic 0018:04F3:3140.0001: input,hidraw0: I2C HID v1.00 Mouse [MSFT0001:00 04F3:3140] on i2c-MSFT0001:00

[89689.606789] input: MSFT0001:00 04F3:3140 Mouse as /devices/platform/AMDI0010:03/i2c-0/i2c-MSFT0001:00/0018:04F3:3140.0001/input/input31

[89689.606903] input: MSFT0001:00 04F3:3140 Touchpad as /devices/platform/AMDI0010:03/i2c-0/i2c-MSFT0001:00/0018:04F3:3140.0001/input/input32

[89689.607607] hid-generic 0018:04F3:3140.0001: input,hidraw0: I2C HID v1.00 Mouse [MSFT0001:00 04F3:3140] on i2c-MSFT0001:00

[89689.607835] input: ITE Tech. Inc. ITE Device(8910) Keyboard as /devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-4/3-4:1.0/0003:048D:C100.0004/input/input33

[89689.668019] input: ITE Tech. Inc. ITE Device(8910) Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-4/3-4:1.0/0003:048D:C100.0004/input/input34

[89689.668256] input: ITE Tech. Inc. ITE Device(8910) Wireless Radio Control as /devices/pci0000:00/0000:00:08.1/0000:05:00.4/usb3/3-4/3-4:1.0/0003:048D:C100.0004/input/input35

[89689.668685] hid-generic 0003:048D:C100.0004: input,hiddev1,hidraw3: USB HID v1.10 Keyboard [ITE Tech. Inc. ITE Device(8910)] on usb-0000:05:00.4-4/input0

[90575.678939] input: Ideapad extra buttons as /devices/pci0000:00/0000:00:14.3/PNP0C09:00/VPC2004:00/input/input36

 

installed xorg-input packages: xserver-xorg-input-all, xserver-xorg-input-libinput

 

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236 Posts

12-17-2018

United States of America

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  • Message 2 of 10

Re:touchpad on Legion R7000 not working for Ubuntu

2020-06-11, 11:55 AM

From what I see it appears that touch pad was broken in the 5.4 kernel, You could attempt a later kernel like 5.6 to see if it is fix or other users have downgraded to a 5.3 kernel to get it working until it is fixed upstream.  I do not have access to that touchpad to test if the later kernels fix the issue.

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1 Posts

06-12-2020

China

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  • Message 3 of 10

Re:touchpad on Legion R7000 not working for Ubuntu

2020-06-12, 2:53 AM
Hi,I try fedora in R7000,which have 5.6 kernel, touchpad still not work.
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11 Posts

06-25-2020

Indonesia

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Re:touchpad on Legion R7000 not working for Ubuntu

2020-06-25, 3:44 AM
I can confirm this touchpad isn't working on 5.7.5-arch1-1 #1 SMP PREEMPT too. in my case I have a legion 5 ryzen 7 4800H but touchpad hw is same as legion 7
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1 Posts

06-29-2020

United States of America

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Re:touchpad on Legion R7000 not working for Ubuntu

2020-06-29, 21:07 PM

There is a workaround here: https://www.cnblogs.com/mikeguan/p/13126497.html

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1 Posts

07-21-2020

United States of America

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Re:touchpad on Legion R7000 not working for Ubuntu

2020-07-21, 20:50 PM

Unfortunately, that workaround does not work for the Legion 5 with the MSFT0001:00 04F3:3140 touchpad.

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11 Posts

06-25-2020

Indonesia

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  • Message 7 of 10

Re:touchpad on Legion R7000 not working for Ubuntu

2020-08-05, 0:06 AM

TouchPad and brightness control not working on new legion 5 either. 

 

Lenovo! fix the **bleep** problem and prove you are different from the other crappy Chinese computer makers.. 

how is it possible that the company that used to build the best laptop in the World (and the reason why we spend a few more bucks than for buying other brands) answers that one of their best selling laptops is not compatible with Linux?! 

 

very disappointed 

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1363 Posts

05-14-2020

United States of America

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  • Message 8 of 10

Re:touchpad on Legion R7000 not working for Ubuntu

2020-08-06, 12:44 PM

Hello,

 

The Gnome and KDE desktop interface teams have moved away from using X.ORG drivers.  Now they ship by default using WAYLAND drivers.   Also mouse input to WAYLAND uses evdev function of the Linux Kernel.  Since Gnome does not use Xorg, updating those drivers and even making program adjustments within Xorg, is not very successful changing Gnome behavior.

 

I have found a more seamless experience with my Lenovo using a different distribution of Linux.  Lenovo also supports RHEL, [Red Hat Enterprise Linux]  The open source version is Fedora Linux.  I have used Fedora on my Lenovo laptop for 3 years.  I have NEVER had a problem with the mouse pad, NEVER had a problem with HDMI, NEVER had a problem with wifi.  All of these features have been properly configured from Fedora Workstation install image.

 

I suggest you run an experiment, create a bootable LIVE usb of Fedora, plug it into a USB slot, boot from it, and explore what works on your machine.  Boot from UEFI BIOS boot mode.  

 

 

The bootable USB image is here:  getfedora.org.    FOLLOW THE INSTRUCTIONS FROM FEDORA on how to transfer it to the USB.  (Don't use rufus...)

 

It just works!

 

Usedtoberich

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4 Posts

08-18-2020

Poland

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  • Message 9 of 10

Re:touchpad on Legion R7000 not working for Ubuntu

2020-08-18, 22:11 PM

Same issue on Ubuntu 20.04.01, kernel 5.4 

Touchpad doesn't work at all on my Lenovo Legion 5-15

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1 Posts

09-07-2020

France

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  • Message 10 of 10

Re:touchpad on Legion R7000 not working for Ubuntu

2020-09-13, 21:44 PM

Hi @Lenovo,

will you do something for your linux users on 15ARH05 ?
Touchpad is not working, even with last kernels on every distros...

I don't know... maybe a workaround ?

topic where people tries to do something :
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887190

please help, I'm sure you can do something to help us
 

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