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Computer rebooted from a bugcheck

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffa30dd65f0010, 0xfffff80090dc0218, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 56c949c8-21bf-4158-b567-9fd8de630caf.

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Re:Computer rebooted from a bugcheck

Hi bz32,

Welcome to Lenovo Community Forums!

The bugcheck 0x00000116 refers to your device attempting to reset the display driver and recover from a timeout failure. It is the device driver (nvlddmkm.sys) on your Nvidia graphics card that is causing the system crash.

You should completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Lenovo support page to download and install their recommended version of the Nvidia device driver to install.

 

Regards, 
Jhay02_Lenovo

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