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L340-15IRH Gaming Laptop (ideapad) - Type 81LK : HELP Please with Intel UHD 630 graphics driver

Hello! I am having a problem with updating my intel UHD graphics 630 driver. 

Only on the intel website I get this: 


Installing this Intel generic graphics driver will overwrite any customized driver from your Computer Manufacturer (OEM).

OEM drivers are handpicked, customized, and validated to resolve platform-specific issues, enable features and enhancements, and improve system stability. generic graphics drivers are intended for testing, and we recommend using drivers from Lenovo. Report any issues found with this driver to Intel." 

 

What driver should I install from Lenovo!? There are 3 and one of them (Nividia GeForce) I already use. 

The problem is that the intel UHD 630 driver doesn't work with Adobe Illustrator 2021 (They told me to update it, which according to my computer, it does not need to update). 

any help figuring this all out would be muchly appreciated!

 

Thanks!

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Re:L340-15IRH Gaming Laptop (ideapad) - Type 81LK : HELP Please with Intel UHD 630 graphics driver

Hello @rekrahcreative ,

 

Welcome to the Community Forums.

I apologize for the late reply. Kindly let me know if you are still having this issue.

Kindly install the Intel and Nvidia VGA drivers: https://pcsupport.lenovo.com/rs/en/products/laptops-and-netbooks/ideapad-l-series-laptop/l340-15irh-gaming/81lk/downloads/driver-list/component?name=Graphics%20Processing%20Units%20%28GPU%29

 

Hope this helps.
Regards,
Jack_Lenovo1

   
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Re:L340-15IRH Gaming Laptop (ideapad) - Type 81LK : HELP Please with Intel UHD 630 graphics driver

 

unfortunately, neither download did anything. I restarted my computer and still this. Do I need to change these default drivers to the new ones I installed maybe? If so, how can I do that? thanks for your help! I have a lot of work to do in illustrator, so i'd like to fix this as soon as I can. 

Jacinda

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Re:L340-15IRH Gaming Laptop (ideapad) - Type 81LK : HELP Please with Intel UHD 630 graphics driver

Hello @rekrahcreative ,

 

Sorry for the late reply.

 

It is possible that you will need a newer Nvidia driver version for your machine.

I would suggest checking this link: https://helpx.adobe.com/illustrator/user-guide.html/illustrator/system-requirements.ug.html


It suggests that the GTX 1650 is not part of the supported GPU list for this app.


Regards,

Jack_Lenovo1

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
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Re:L340-15IRH Gaming Laptop (ideapad) - Type 81LK : HELP Please with Intel UHD 630 graphics driver

ok thanks, so what drivers should I use then that accomodate this laptop as well as adobe? and what about the intel one? I don't want to download something unless I know it's safe for the computer. 

thanks

Jacinda

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Re:L340-15IRH Gaming Laptop (ideapad) - Type 81LK : HELP Please with Intel UHD 630 graphics driver

Hello @rekrahcreative ,

 

Sorry for the late reply.

 

The latest update is version 466.11.

You should be able to download it here: https://www.nvidia.com/Download/driverResults.aspx/172459/en-us

 

Regards,

Jack_Lenovo1

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now! (More Info Here)
Find original parts and upgrades on the Parts Lookup site. (More Info Here)
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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