Hello,

I was wondering if anyone else has been having this issue?

I have been getting intermittent BSOD which is persistently pointing to the HDAudBus.sys.

I'm at a loss as to how to address this issue at this point. 

I've already tried to reinstall the recommended Realtek Audio drivers from the Lenovo product page but this issue persists.

Would appreciate anyone having any insight on these leading to a solution.

Please see below WinDbg analyses of the dump file for reference.

======================

Microsoft (R) Windows Debugger Version 10.0.22415.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff806`37c00000 PsLoadedModuleList = 0xfffff806`3882a230
Debug session time: Sat Sep 11 11:57:47.832 2021 (UTC + 8:00)
System Uptime: 0 days 0:50:09.494
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............................................................
Loading User Symbols

Loading unloaded module list
............................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff806`37ff71b0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff806`3aced820=000000000000009f
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffb209baa3bd60, Physical Device Object of the stack
Arg3: fffff8063aced850, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffb209b75494e0, The blocked IRP

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3546

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 3621

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3255

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 77

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffffb209baa3bd60

BUGCHECK_P3: fffff8063aced850

BUGCHECK_P4: ffffb209b75494e0

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  HDAudBus.sys

MODULE_NAME: HDAudBus

FAULTING_MODULE: fffff806494a0000 HDAudBus

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

STACK_TEXT:  
fffff806`3aced818 fffff806`3815ff57     : 00000000`0000009f 00000000`00000003 ffffb209`baa3bd60 fffff806`3aced850 : nt!KeBugCheckEx
fffff806`3aced820 fffff806`3815fe71     : ffffb209`b3f281e8 00000000`00000000 ffffb209`c823d230 00000000`00000000 : nt!PopIrpWatchdogBugcheck+0xdf
fffff806`3aced890 fffff806`37e81772     : ffffb209`b3f28220 fffff806`322fc180 fffff806`322fc180 00000000`00000002 : nt!PopIrpWatchdog+0x31
fffff806`3aced8e0 fffff806`37e99a7d     : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`0001c08b : nt!KiProcessExpiredTimerList+0x172
fffff806`3aced9d0 fffff806`37ffad1e     : 00000000`00000000 fffff806`322fc180 fffff806`38926a00 ffffb209`b443d080 : nt!KiRetireDpcList+0x5dd
fffff806`3acedc60 00000000`00000000     : fffff806`3acee000 fffff806`3ace8000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x9F_3_RTKVHD64_IMAGE_HDAudBus.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {fbbf478f-72e4-358f-a739-70e70da275f7}

Followup:     MachineOwner
---------

Hello @JorgeJee ,

Welcome to the Community Forums.

Kindly try performing a system scan using the Lenovo Diagnostic app.

You can download it here: https://support.lenovo.com/us/en/solutions/ht506581-lenovo-diagnostic-solutions-downloads

Hope this helps.
Regards,
Jack_Lenovo1

Same problem with Legion 5-15ARH05H (82JU00EBTX). I tried 6.0.9088.1 - 6.0.9126.1 6.0.9205.1 drivers. All of them same, Random BSOD. I analyze dump file and found these. But I can not solve. Is there anyone who can solve the problem?

0: kd> !irp ffffe1057fd5ed90
IRP signature does not match, probably not an IRP.  Use any flag to force.
0: kd> !devstack ffffe1057fd5ed90
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe1057c821550  \Driver\ksthunk    ffffe1057c8216a0  InfoMask field not found for _OBJECT_HEADER at ffffe1057c821520

  ffffe1057bd4a050 Unable to load image \SystemRoot\system32\drivers\RTKVHD64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
 \Driver\IntcAzAudAddServiceffffe1057bd4a1a0  InfoMask field not found for _OBJECT_HEADER at ffffe1057bd4a020

> ffffe1057fd5ed90  \Driver\HDAudBus   ffffe1057f1967f0  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffe1057bdaf670 :
  DeviceInst is "HDAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA3841&REV_1000\5&46047f2&0&0001"
  ServiceName is "IntcAzAudAddService"

What you guys need to do is downgrade/rollback your GPU drivers.

Go and install an older version of the GPU drivers and you wont get the BSOD anymore. If you are unable to find an older version, let us know.

Thanks.

Thank you for your answer. but I solved the problem by uninstalling sound driver with DDU and then reinstalling it. If anyone has the same problem, I suggest you try DDU first.

Edit: problem not resolved, it repeated today. Again HDAudBus.sys is crashed.

Thanks!
This could actually work.

What I did for the meantime was to disable Realtek(R) Audio in Device Manager and since then, I've yet to encounter this particular and rather seemingly random BSOD.

But perhaps I need to give it more time since it has not been that long since I did this and see how it actually goes.

@rockykoston  

¡Hola! 

Rolling back drivers is currently not an option I can or am willing to take at this point.

Do you perhaps have some insight explaining this suggested solution?

I mean, I have focused on the audio driver and your suggestion is to rollback video/GPU drivers, which I feel does not seem to align with this issue.

I could be wrong though and I'm just asking so that I'd understand.

Too bad uninstalling the driver via DDU and reinstalling it did not actually work for you.

I thought that gave me a bit of a clue what direction to take.

This rather seemingly random BSOD is quite annoying.

I'll download the original audio drivers from Lenovo support and give this a try as well.

I Will report back afterward.

I tried all audio drivers includes the officials but none of them worked. Now I trying official windows 11 gpu drivers (nvidia and amd) on the lenovo support. They are old but may be they work. Because I think realtek audio driver is crashed with an gpu's hd audio driver, nvidia or amd. If the problem does not recur with official gpu drivers in a few days, I will inform you here.

I also reported the problem to lenovo, and forwarded the minidump files. I suggest you do too. so maybe they fix the faulty driver sooner.

@DoItYourSelf  

Teşekkürler arkadaşım.

Well, that would effectively roll back both the audio and video/GPU drivers.

Let's see how that goes and will look forward and appreciate it if you could report back.

In the meantime, I'll keep the Realtek(R) Audio drivers disabled in Device Manager since I've been using the HDMI audio output most of the time anyway and a USB headset in between.

*Do note that I currently have the most current/latest Nvidia and AMD video/GPU drivers installed and the original Realtek(R) audio drivers installed, I have not updated them and there seems to be no update available anyway.