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I cannot find replacement tips for AP400U

I want to buy replacement tips for my Lenovo Tab Pen and I cannot find them. I cannot contact support either since this product cannot be found on the website. Unfortunately, I have regretted purchasing the products (m11 and the Pen) because of the lack of support and help from Lenovo. My Pen is unusable since I ran out of tips and I cannot do anything. This is the worst support I have seen and I am deeply sad and furious about the lack of profession and problem-solving. Please find a solution!!!

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Re:I cannot find replacement tips for AP400U

Hi vemese,

Thank you for reaching out and sharing your concerns. I apologize for the inconvenience you've experienced with finding replacement tips for your Lenovo Tab Pen. Let's work together to resolve this issue.

  1. Replacement Tips Availability: You can find replacement tips for your Lenovo Tab Pen through our Accessories and Replacement Parts page. Simply enter your product details to locate the specific parts you need.

  2. Contacting Support: If you are having trouble finding your product on the website, you can directly contact Lenovo Support for assistance. Here is the link to Contact Lenovo Support.

  3. Service Request: If you continue to face issues, you can submit a Service Request for further technical support.

  4. Authorized Service Centers: Alternatively, you can visit one of our Authorized Service Centers for in-person assistance.

I understand your frustration, and I assure you that we are here to help. Please let me know if you need any further assistance or if there is anything else I can do to support you.

Best regards,
Hassen_Lenovo

If you have need or are interested Lenovo is currently running a surplus parts sale in North America, EMEA and Asia Pacific regions, a lot of parts are offered at heavily discounted prices.
Visit the Lenovo Parts Clearance site to see the offerings.

 

   
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Re:I cannot find replacement tips for AP400U

Thank you fpr the fast reply. But I am facinng the same issues on the hungarian website after opening the links you have sent: "The product cannot be found" when I search AP400U. I cannot reach the support still since the item is NOT on the website. I cannot do anything. What do I do now??

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