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Fanfold Paper
Posts: 7
Registered: ‎12-14-2016
Location: US
Message 1 of 39 (9,394 Views)

Yoga 910 Shift Key Issue

While the Community had a solution for the poor placement of the Right Shift Key on the 710, it cannot be applied on the 910. After installing KeyTweak and attempting to run it, I received "Run-time error '380': Invalid property value." I worked with Best Buy's Geek Squad for hours. They tried every keyboard remapping tool they knew of, and nothing worked. Since we know there can be a relatively easy software fix to this problem -- which is clearly angering many customers, and presumably hurting Lenovo's revenues and reputation -- could Lenovo Tech Support or Product Management please provide the fix?  

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Message 2 of 39 (9,282 Views)

Re: Yoga 910 Shift Key Issue


rweintra wrote:

While the Community had a solution for the poor placement of the Right Shift Key on the 710, it cannot be applied on the 910. After installing KeyTweak and attempting to run it, I received "Run-time error '380': Invalid property value." I worked with Best Buy's Geek Squad for hours. They tried every keyboard remapping tool they knew of, and nothing worked. Since we know there can be a relatively easy software fix to this problem -- which is clearly angering many customers, and presumably hurting Lenovo's revenues and reputation -- could Lenovo Tech Support or Product Management please provide the fix?  


Hi rweintra,

 

Welcome to the community, i have been looking into this all weekend and wish i had a solution for you. I couldn't get the keys to map either.

 

Hopefully someone will work out a way soon.

 


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Paper Tape
Posts: 8
Registered: ‎11-18-2014
Location: US
Message 3 of 39 (9,267 Views)

Re: Yoga 910 Shift Key Issue

I just installed SharpKeys on my new 910 and swapped PgUp and Shift and it is working fine.

http://sharpkeys.codeplex.com/

Paul
Ctrl-Alt-Del
Posts: 9
Registered: ‎12-20-2016
Location: PL
Message 4 of 39 (9,250 Views)

Re: Yoga 910 Shift Key Issue

Hey rweintra,

 

Basicly KeyTweak writes value into registry in order to swap those keys on system launch. It can be imported on different PC and should work with any Windows.

 

I've exported it from my Yoga 710, tried it on regular PC with Windows 10 and it works. Hopefuly this will help 910 users.

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout]
"Scancode Map"=hex:00,00,00,00,00,00,00,00,03,00,00,00,48,e0,36,00,36,00,48,e0,\
  00,00,00,00

  

For sake of safety let any mod confirm that this file is safe and I mean no harm. I've included 2nd file if you wish to unswap it. This can be used by anyone. Still use at your own risk.

 

Reboot is required after applying it.

 

I hope you find it helpful. 

Fanfold Paper
Posts: 7
Registered: ‎12-14-2016
Location: US
Message 5 of 39 (9,217 Views)

Re: Yoga 910 Shift Key Issue

Thank you so very much for your responses. Actually, while DragDay7 was posting the instructions for applying KeyTweak, I was working with SharpKeys again, per PaulProe's suggestion. This time it worked! I don't know what I was doing wrong the first time, but I think I may have been trying to switch Shift and PgUp, rather than Shift and the Up Arrow; or maybe I had the From and To backwards; I don't know. Anyway, I typed this without any Capitalization problems :-) We'll see what happens next time Windows updates.

 

Thanks again!

What's DOS?
Posts: 1
Registered: ‎12-25-2016
Location: US
Message 6 of 39 (9,091 Views)

Re: Yoga 910 Shift Key Issue

This forum demonstrates a remarkable amount of tolerance for an incompetent product manager and/or UX designer.  10 minutes is how long (if that) for me to kick myself for passing on an HP for this.  KeyTweak worked at first but 2nd reboot wiped it out remapping. I remapped successfully with SharpKeys and after 3 test reboots all seems well. And spidey101's response defending this (Nov 2015? IIRC) is inexcusable.  Had laptop in possession for 24 hours and already checked out return policy - it burns me up that this is still an apparent issue after being reported over a year ago.  I did go and find a reference to K/B Right-Shift issue in one review when I went and looked today.  

 

Before buying this I spent hours comparing specs and opting for a mix that can support fast typing, Photoshop, etc work but spent more time today looking at HPs.  Asus seems to have inconsistent quality and the Envy is better than the Pavillion but the keyboard sure looks nice! >:-)

Punch Card
Posts: 52
Registered: ‎12-22-2016
Location: US
Message 7 of 39 (9,062 Views)

Re: Yoga 910 Shift Key Issue

I fully agree. I would not be able to use this had it not been for Sharpkeys and I still get tripped up occasionally.  I upgraded from a 3 year old Yoga that kept dying and I assumed it would be similar but I should have tested it in a store rather than buying online. I could not recommend this laptop to a friend and in fact warned 2 potential buyers away from them.

What's DOS?
Posts: 1
Registered: ‎02-18-2017
Location: US
Message 8 of 39 (7,722 Views)

Re: Yoga 910 Shift Key Issue

I'm new to this forum.  I've owned a variety of laptops over the last 35 years, though never Lenovo/IBM. I have purchased and returned 3 HP Spectre 360's and 2 Dell XPS 2 in 1's in the last 2 months (issues with touchpad and touchscreens).  I LOVE my Yoga 910 2 in 1.  My ONLY complaint is the "right shift key".  I'm sure this has been asked and answered.  Why was it designed this way and is there a plan to possibly offer a physical fix, e.g. a new physical keyboard with a more traditional fullsize key?  Not sure that's possible.  

Paper Tape
Posts: 3
Registered: ‎02-21-2017
Location: US
Message 9 of 39 (7,629 Views)

Re: Yoga 910 Shift Key Issue

i agree with all users, shift key is very important for typing fast.  for individuals who use two fingers to type, it is ok, but I need key placement correclty to type fast.  I hit up arrow all the time, which drives me crazy when typing a paper and all of suddent, paper doesn't make sense cuz placement got moved.  

 

Lenovo should fix this issue and replace keyboards for all yoga 910.  This is very bad overlooked design.  

What's DOS?
Posts: 2
Registered: ‎03-13-2017
Location: US
Message 10 of 39 (7,182 Views)

Re: Yoga 910 Shift Key Issue

+1 for this.  right shift key makes this keyboard, and ultimately the entire laptop, experience very bad for me, and I think many others as well.  makes me want to stop trying to capitalize words.  I'll try the "hack" of swapping keys but really, this is a high end machine that shouldn't require mickey mouse workarounds like this right?

 

I would also like to mention that I am also disappointed with the replacement function on the f4 key.  Used to be that it would close an app and I found that to be very helpful.  now, it turns the mic on an off.  somethign I never, ever do and have no need for a shortcut to do, although I used the close app button all the time. Many apps don't respond to ctrl+q or ctrl+w and you can't alt-f4 without also holding down the fn key right? 

 

And finally, I'm getting keys that duplicate while I'm typing. Anyone else getting this?  at first, i thought it was just me, but now I'm realizing that i often get to c's when I only type one.

 

I'm about one hair-pull away from sending this back.  the only thing that keeps me from doing it is that i like the configuration better than any other ultrabook.  but if I can't use it....

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