It is a two piece charger and it came with the charging head, one 3ft cable, one micro-USB to USB, and the booklet.
Currently, I'm using the 3ft cable which works fine. I've tried using other cables I've had in the house to have a longer cord to charge with (not Lenovo cables). Most of them do not work with the dock. All of them work with the tablet by itself.
The dock has issues charging sometimes even with the 3ft cable. You plug it in and it might not recognize it as a power source (the orange/white light doesn't come on). With other cables, the orange/white light on the dock blinks once or twice and then turns off--indicating it is not charging. The length of these cables are ~6.5ft long (the Amazonbasic type) though I've used a few others (cell phone charger). I don't have any that are just 5ft long.
I hope I'm not confusing you.
I have the problem where the keybaord dock was not charging at all and I sent the dock and the tablet to the repair depot 6 weeks ago. I have still not received my devices and I am not getting any status from lenovo. A customers relationship manager Joe verbally commited to sending me a new device as a replacement but it has been 2.5 weeks since that and I still have not received anything. So product seems to be low quality but service is a lot worse. Shame on LENOVO
Hello guys! i have the same problem: I cant charge my dock at all. I left it charging 14 hours and it only went up by 2%. This is ready bad. I hope a solution is found.
Are you planning on sending your tablet and dock for repair to the repair depot? I would suggest that you dont but at the very least you should register your problem with customer service and see if they can replace the keyboard.
Ok now that is good becuase the support person I dealt with was adamant that he will issue an RMA only if I send both the tablet and the keyboard. So I am glad to hear that. So both my tablet and dock are stuck with Lenovo for 6 weeks
ascker I just got off the phone with Lenovo customer service and was informed that the Lenovo K3011 has either been discontinued or atleast they cant replace my device with the same model so they are now looking for a replacement. I dont know how that might impact you but you certainly want to take that in to consideration.
My first dock I picked up from Staples I took back and they replaced it right there and it charges properly now but, not with a loger USB cable. only the short one.
