@Krish_Ravi wrote:

Hi Team,

I have received the following issues in Motorola G45 mobi

Gmail notifications not notified as icon and I am not able to notice it frequently and on time. I have to physically go into the Gmail app for them to appear. 

I have checked all the settings on the phone and in Gmail to make sure everything is switched on to receive them. I have them set to receive with notification sound and vibrate yet I don't get any Gmail notifications whatsoever. I don't use any other emails only the Gmail.

Hi Krish_Ravi,

Thank you for reaching out and sharing the details of your problem with Gmail notifications on your Motorola G45. I understand how crucial it is to receive timely notifications. Let's work through some steps to resolve this:

1. Clear the Cache and Data of the Gmail App:

   • Go to Settings > Apps > Gmail > Storage > Clear Cache and Clear Data. This will not delete your emails but can help resolve notification issues.

2. Check Sync Settings:

   • Go to Settings > Accounts > Google > [Your account] > Account Sync and ensure that Gmail is turned on.

3. Battery Optimization Settings:

   • Sometimes, battery optimization settings can delay notifications. Go to Settings > Battery > Battery Optimization and ensure that Gmail is not optimized.

4. Notification Settings:

   • Double-check the notification settings within the Gmail app. Open Gmail > Menu (three lines) > Settings > [Your account] > Notifications and ensure it is set to "All."

If you have tried all these steps and the problem persists, let us know.

We moved your post to the G45 community, as you originally posted on the Moto Razr 40 Ultra community.

Regards,
Jess
Motorola Support

@Krish_Ravi wrote:

Hi Team,

I have received the following issues in Motorola G45 mobi

Gmail notifications not notified as icon and I am not able to notice it frequently and on time. I have to physically go into the Gmail app for them to appear. 

I have checked all the settings on the phone and in Gmail to make sure everything is switched on to receive them. I have them set to receive with notification sound and vibrate yet I don't get any Gmail notifications whatsoever. I don't use any other emails only the Gmail.

Hi Krish_Ravi,

Thank you for reaching out and sharing the details of your problem with Gmail notifications on your Motorola G45. I understand how crucial it is to receive timely notifications. Let's work through some steps to resolve this:

1. Clear the Cache and Data of the Gmail App:

   • Go to Settings > Apps > Gmail > Storage > Clear Cache and Clear Data. This will not delete your emails but can help resolve notification issues.

2. Check Sync Settings:

   • Go to Settings > Accounts > Google > [Your account] > Account Sync and ensure that Gmail is turned on.

3. Battery Optimization Settings:

   • Sometimes, battery optimization settings can delay notifications. Go to Settings > Battery > Battery Optimization and ensure that Gmail is not optimized.

4. Notification Settings:

   • Double-check the notification settings within the Gmail app. Open Gmail > Menu (three lines) > Settings > [Your account] > Notifications and ensure it is set to "All."

If you have tried all these steps and the problem persists, let us know.

We moved your post to the G45 community, as you originally posted on the Moto Razr 40 Ultra community.

Regards,
Jess
Motorola Support