@Subha14 wrote:

My moto G 52 diaplay once got replaced due to green line problem. But after recent September 2024 security patch update the same issue started again. The device is not under warranty.What is the solution as this is not my fault it's entirely a software issue from moto end that caused such problem. Need a proper solution

Hi there,

I’m really sorry to hear about the recurring green line with your Moto G52, especially after having the display replaced. I understand how frustrating it must be to deal with this again. Given the situation, I recommend having your device evaluated at one of our service centers. Please visit this link to find the nearest location. Our team will be able to assist you further and explore potential solutions.

Thank you for your understanding, and I hope we can get this resolved for you soon. 

Regards,
Elle
Motorola Support

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@Subha14 wrote:

My moto G 52 diaplay once got replaced due to green line problem. But after recent September 2024 security patch update the same issue started again. The device is not under warranty.What is the solution as this is not my fault it's entirely a software issue from moto end that caused such problem. Need a proper solution

Hi there,

I’m really sorry to hear about the recurring green line with your Moto G52, especially after having the display replaced. I understand how frustrating it must be to deal with this again. Given the situation, I recommend having your device evaluated at one of our service centers. Please visit this link to find the nearest location. Our team will be able to assist you further and explore potential solutions.

Thank you for your understanding, and I hope we can get this resolved for you soon. 

Regards,
Elle
Motorola Support

Did someone help you today? Give them a kudo by pressing the thumbs-up icon!
Did your topic get solved? Mark the response by pressing the "Accept Solution"!

¿Alguien te ayudó hoy? ¡Haz clic en el botón Me gusta para agradecer con un Kudo!
Si encuentra útil una publicación y responde a su pregunta, márquela como "Aceptar solución"!