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2024-01-18 09:45:50

Front pop up selfie camera of Moto one fusion not pop up. Camera app got crash

My motorola one fusion plus camera isn't working, it does not pop up,  it was giving me some problems when I tried using the front camera but once I restarted the app using the camera it used to work, so I restarted the phone thinking it will solve this problem, but once restarted the camera isn't popping up, and the camera app crashes, and other front camera using apps just don't switch to it. I've factory reset the phone but it's still giving me this problem, please help.

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Solution
2024-01-18 18:17:38

Re:Front pop up selfie camera of Moto one fusion not pop up. Camera app got crash

Hi guest28810,

I'm sorry to hear about the problems you're experiencing with your Motorola One Fusion Plus camera. It seems like you've already tried some basic troubleshooting steps like restarting the phone and performing a factory reset, but the problem persists.

This could be a hardware concern with the pop-up mechanism of the camera. I would recommend getting in touch with our service center to get that fixed. 

Here's where you can locate the nearest service center in your region. 

Let us know f you have other concerns or questions.

Regards,
Jess
Motorola Support

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Front pop up selfie camera of Moto one fusion not pop up. Camera app got crash

Solution
2024-01-18 18:17:38

Re:Front pop up selfie camera of Moto one fusion not pop up. Camera app got crash

Hi guest28810,

I'm sorry to hear about the problems you're experiencing with your Motorola One Fusion Plus camera. It seems like you've already tried some basic troubleshooting steps like restarting the phone and performing a factory reset, but the problem persists.

This could be a hardware concern with the pop-up mechanism of the camera. I would recommend getting in touch with our service center to get that fixed. 

Here's where you can locate the nearest service center in your region. 

Let us know f you have other concerns or questions.

Regards,
Jess
Motorola Support

Did someone help you today? Give them a kudo by pressing the thumbs-up icon!
Did your topic get solved? Mark the response by pressing the "Accept Solution"!

¿Alguien te ayudó hoy? ¡Haz clic en el botón Me gusta para agradecer con un Kudo!
Si encuentra útil una publicación y responde a su pregunta, márquela como "Aceptar solución"!




Please use the search box at the top to search for an existing topic. We encourage everyone to post each thread for each topic to better assist and address them one by one.
1
1

Was this solution helpful?

Your feedback helps us improve!

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