Hello,
I've been having MotoG5 for 3 years now. I've never had any complaints except for heating sometimes. But today suddenly my camera stopped working. I noticed this while using Snapchat. Then I read in forums about solutions. I tried everything, including clearing cache and then even factory reset No effects.. I also removed my SD card, again no results... I don't know what's happening..
@ pa4kata02 wrote:
Hello,
I've been having MotoG5 for 3 years now. I've never had any complaints except for heating sometimes. But today suddenly my camera stopped working. I noticed this while using Snapchat. Then I read in forums about solutions. I tried everything, including clearing cache and then even factory reset No effects.. I also removed my SD card, again no results... I don't know what's happening..
Hi,
Sorry to know about your camera and thanks for performing troubleshooting steps. I would suggest you please take the Hardware test-- go to the app drawer > Moto/Device help > Hardware test > Camera > test.
Let me know the test result.
Regards,
Suman
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